warranty provisions

The buyer's claims for defects against the seller arising from the purchase contract and the statutory warranty rights of the respective country are not affected by this warranty statement. We provide the statutory

warranty for this machine in accordance with the following conditions:

1. The warranty covers the free repair of all defects in the machine in accordance with the following provisions (B to G) which impair the proper functioning of the machine and are demonstrably due to material or manufacturing defects. The statutory warranty period is 24 months, or 12 months for commercial use, valid from delivery of the machine to the first end user. As proof, the date of delivery to the first end user must be provided.
2. The statutory warranty period is 24 months, or 12 months for commercial use, valid from delivery of the machine to the initial purchaser. The original delivery note serves as proof; if the machine is picked up by the customer, the original purchase receipt/invoice serves as proof. The statutory reversal of the burden of proof within the meaning of §477 BGB remains unaffected.
3. The statutory reversal of the burden of proof within the meaning of §477 BGB (German Civil Code) remains unaffected.
4. To register warranty claims, please contact us with the following documents: purchase receipt and/or delivery receipt
• Proof of purchase and/or delivery receipt
• Completed service form with error report
• When requesting spare parts, a copy of the spare parts drawing with the required spare parts marked. Spare parts.

5. Warranty processing and the place of warranty fulfillment shall be carried out in accordance with the provisions of SWM Maschinen GmbH. We reserve the right to inspect the defects to be remedied in 74821 Mosbach, GERMANY. Unless an additional on-site service contract has been explicitly concluded, the place of performance for the warranty shall always be the registered office of SWM Maschinen GmbH in 74821 Mosbach, GERMANY. If the customer has a valid service contract with SWM Maschinen GmbH, the place of performance for the warranty shall always be the registered office of SWM Maschinen GmbH in 74821 Mosbach, GERMANY. , the place of performance for the warranty shall always be the registered office of SWM Maschinen GmbH in 74821 Mosbach, GERMANY. If the complaint is justified, any transport costs incurred to and from the company's registered office shall be covered as part of the warranty processing. Exclusion of warranty for defects:
6. Warranty exclusion for defects:
• for machine parts that are subject to wear and tear due to use or other natural causes, as well as defects in the machine that are attributable to wear and tear due to use or other natural causes.
• which are attributable to improper or negligent assembly, commissioning, or connection to the electrical network.
• which are attributable to non-compliance with operating instructions, improper use, atypical environmental conditions, inappropriate operating conditions and area of application, lack of or improper maintenance or care. which were caused by the use and installation of accessories, supplementary or replacement parts that are not original SWM spare parts.
• caused by the use and installation of accessories, add-ons, or replacement parts that are not original SWM replacement parts. Minor deviations from the target state that are insignificant for the value or usability of the machine.
• which represent minor deviations from the target condition that are insignificant for the value or usability of the machine. which are attributable to negligent design-related overloading.
• which are attributable to negligent design-related overuse. In particular, in the case of defects caused by use which, in terms of stress level and scope, can be classified as commercial, in machines which, in terms of design and performance, are not designed and intended for commercial use. Within the scope of this warranty, further claims by the buyer beyond the services expressly mentioned in the warranty statement are excluded.

7. Within the scope of this warranty, further claims by the buyer beyond the services expressly mentioned in the warranty statement are excluded. SWM Maschinen GmbH is liable in all cases only to the limited extent of the value of the goods. Claims for damages due to poor performance, defects, consequential damage, or loss of earnings due to a defect during the warranty period are not recognized. SWM Maschinen GmbH insists on the statutory right of subsequent performance of a device. defects, as well as consequential damages or loss of earnings due to a defect during the warranty period will not be recognized. SWM Maschinen GmbH insists on the statutory right of subsequent performance for a device.

After the warranty period has expired, maintenance and repair work can be carried out by appropriately qualified specialist companies. However, SWM Maschinen GmbH will also be happy to continue to provide you with service and repair support.

In this case, please submit a non-binding cost inquiry to our customer service department, providing the information specified in D), or simply send us your inquiry using the enclosed form. Email: info@swm-maschinen.de

Fax: +49 (0) 6261 / 675 299 6